FAQ
What is a digital download?
A digital download is an electronically delivered product. After purchase, you receive your License Number, Product Number, and a download link to install the software—no CD/DVD is shipped. Installation files are hosted online for secure, direct download.
When will I receive my license?
Instant order confirmation appears on the checkout page.
The license email is sent after 4 hours after payment. In some cases (e.g., time-zone differences with our fulfillment partner), delivery may take up to 6 hours.
If you don’t see it, please check Spam/Junk/Promotions.
Is my QuickBooks Desktop license legitimate?
Yes. You install QuickBooks Desktop directly from Intuit’s official website and activate with the License Number and Product Number we provide. Please note: Intuit’s frontline support typically assists licenses purchased directly from Intuit and may not provide live help for third-party purchases. That does not affect the validity of your activation—we provide activation support.
Why are your prices lower?
We purchase in volume through authorized distribution, keep overhead low (no retail storefront), and pass savings on to customers.
What’s your refund policy for digital licenses?
All digital license sales are final. Once a key is issued, it cannot be returned, revoked, or resold, so refunds are not accepted.
If you experience an activation issue, we’ll provide technical assistance.
Will Intuit support my purchase?
Intuit now encourages customers to move to subscription plans and discontinued selling new perpetual (“lifetime”) licenses after 2023. Our distributor procures remaining perpetual licenses in bulk through official channels, which is why we can still supply eligible 1-user lifetime editions.
Intuit prioritizes support for subscriptions and direct purchases. If they decline live assistance for third-party orders, we will provide full activation and installation support. Your license remains valid for the specific edition and year you purchased.
What edition should I install?
Install the exact edition and year that match your license (e.g., QuickBooks Desktop Enterprise 2024 US).
What if I didn’t receive my email?
Check Spam/Junk/Promotions for a message from apexpeakmarketing@gmail.com If it isn’t there after 6 hours, contact us and we’ll resend immediately or deliver to an alternate email.
What payments do you accept?
Major credit/debit cards (Visa, Mastercard, American Express) and bank transfer where available. Options may vary by region and product.
Do you handle volume/bulk orders?
Yes. Contact us via email or live chat with the edition, user count, and timeline. We’ll send a formal quotation.
CONTACT INFORMATION
If you have any questions or require assistance with the delivery of your digital product(s), please do not hesitate to contact our customer support team:
Email: apexpeakmarketing@gmail.com
Thank you for choosing QB license. We appreciate your trust in our digital service delivery, and we are committed to providing you with a seamless and reliable experience